36. Look for the Best in Everybody. This is beautiful advice that i got once from Jon Snoddy, my hero at Disney Imagineering. I was just so taken with the way he put it. "If you wait long enough," he said, "people will surprise and impress you." As he saw things: When you're frustrated with people, when ...
all you have to do is ask
"i know it's past hours, but is there ANY way i can order breakfast?" i inquired of the room service attendant as i returned to my room ravenous from a long evening out. "let me check with the kitchen," the voice on the other end replied. and after placing me on hold, she returned with an ...
unofficial book review: the last lecture
so remember that one time i had an awkward exchange with my row-mate on my last flight back from chi-town? yeah, me too. anyway, remember how he recommended that i read this? turns out, despite his affinity for discussing non-socially acceptable subjects, he kind of knew what he was talking about in the old book referral department. because ...
